Introduction
Welcome to Chargo.in. Your privacy is critically important to us. This privacy policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://chargo.in (the "Site"). Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect the following types of information:
- Personal Data: This includes information such as your name, email address, phone number, billing details, and other information that you voluntarily provide to us when registering or using our services.
- Usage Data: We collect information automatically about your interaction with our site, including your IP address, browser type, device information, access times, and pages viewed.
- Cookies: We use cookies to store information about your preferences and to enhance your user experience on the Site. For more details, see the "Cookies and Tracking Technologies" section below.
How We Use Your Information
Your personal information is used for various purposes, including but not limited to:
- Providing and managing your account on Chargo.in
- Processing transactions and sending notifications related to your account
- Improving our services and enhancing user experience
- Ensuring site security and fraud prevention
- Responding to user inquiries, support requests, and feedback
- Complying with legal obligations
Data Sharing and Disclosure
We may share your personal data with third parties in the following situations:
- Service Providers: We may share your data with third-party vendors and service providers who assist us in running the website or providing services, such as payment processing, analytics, and email services.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track user activity on our site and enhance user experience. Cookies are small data files placed on your device when you visit our site. These include:
- Essential Cookies: Necessary for the site to function properly.
- Performance Cookies: Help us understand how visitors interact with our site by collecting and reporting information anonymously.
- Advertising Cookies: Used to deliver ads that are relevant to you.
You can choose to accept or decline cookies. If you choose to decline cookies, some parts of the site may not function properly.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Security
We are committed to ensuring the security of your information. We use a variety of technical, organizational, and administrative security measures to protect your data. However, no transmission of data over the internet or storage system can be guaranteed to be 100% secure. As such, we cannot fully guarantee the absolute security of your information.
Your Rights
You have the right to:
- Access your personal data and receive a copy of the information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request deletion of your data, under certain circumstances.
- Opt-out of marketing communications at any time.
To exercise these rights, please contact us at privacy@chargo.in.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take immediate steps to delete it.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this privacy policy, please contact us: